Lorenquithrax is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information we collect:
- Personal Information: Name, email address, phone number, postal address, and payment information when you register for courses or contact us.
- Technical Information: IP address, browser type, operating system, referring website, pages visited, and time spent on our site.
- Course Information: Learning progress, quiz results, and participation in course activities.
How we use your information:
- Provide educational services and course materials.
- Process payments and manage your account.
- Communicate about courses, updates, and promotional offers.
- Improve our website and services.
- Comply with legal obligations and resolve disputes.
Information sharing:
- We do not sell, rent, or trade your personal information to third parties. We may share information with:
- Service providers who assist with website operation, payment processing, and course delivery.
- Legal authorities when required by law or to protect our rights.
- Business partners for joint educational programs (with your consent).
Data security:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
Your rights under South African law:
- In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information.
- Correct inaccurate information.
- Delete your information (subject to legal requirements).
- Object to processing of your information.
- Withdraw consent for marketing communications.
Data retention:
We retain your personal information for as long as necessary to provide services and comply with legal obligations. Course records may be kept for up to 7 years for certification purposes.
International transfers:
Your information may be transferred to and processed in countries outside South Africa. We ensure appropriate safeguards are in place to protect your information.
Contact us:
For privacy-related questions or to exercise your rights, contact our Privacy Officer at info@lorenquithrax.com or +27 11 224 0674, 45 Sandton Drive, Sandton, Johannesburg, 2196.
This policy was last updated on June 21, 2025.